Why RPA Is Best For Your Company? Know Its Benefits and Features.
Author’s Note: This blog was originally published in October 2021 and has been updated to be fresh, accurate, and comprehensive. Do you run a manufacturing company, operate in supply chain or logistics, manage a healthcare organization, or oversee an educational institution? No matter what industry your business belongs to, Robotic Process Automation (RPA) can transform […]
How Extended Workbench Services Accelerate RPA Implementation
Organisations leveraging Extended Workbench (EWB) services can significantly reduce RPA implementation timelines while accessing specialised automation expertise without the traditional hiring bottlenecks. With an average hiring time for RPA positions of 45+ days and 25% attrition rates in the IT sector, EWB offers immediate access to certified professionals who integrate seamlessly into existing teams. The […]
What is Black Box AI? A Comprehensive Guide to Understanding Artificial Intelligence’s Hidden Mechanisms
Artificial intelligence has become deeply embedded in our daily lives, powering everything from smartphone facial recognition to personalized streaming recommendations. Yet many of these systems operate as black box AI—sophisticated algorithms whose internal workings remain mysterious even to their creators. Understanding black box AI is crucial for anyone navigating our increasingly AI-driven world, whether you’re […]
Intelligent Automation in Manufacturing: 3 Key Use Cases
The manufacturing floor at ZloTech Industries used to be a maze of paperwork, manual processes, and endless back-and-forth communications. Sarah, the operations manager, would spend hours each day tracking orders, processing invoices, and managing customer payments. Today, two years after implementing intelligent process automation, Sarah now oversees a streamlined operation, where automation has transformed how […]
Explainable AI: Demystifying the Black Box for Transparent Machine Learning
Artificial intelligence has evolved from a theoretical concept to a transformative force reshaping industries across the globe. However, as AI systems become increasingly sophisticated and pervasive in critical decision-making processes, a fundamental challenge has emerged: the “black box” problem. This is where Explainable AI (XAI) steps in as a revolutionary approach to making artificial intelligence […]
AI Governance in 2025: Building Trust and Compliance in Automated Systems
The Trust Deficit: Why AI Governance Is Now Mission-Critical The era of experimental AI adoption is over. In 2025, artificial intelligence has moved from boardroom curiosity to business-critical infrastructure, but with this transformation comes an urgent challenge: only 23% of American consumers trust businesses to handle AI responsibly. This trust deficit represents more than a […]
Multi-Agent Systems in the Workplace: Charting a New Era for Legal, HR, and Operations
Monday Morning at StratixEdge On a typical Monday morning, Sarah, the HR Head at StratixEdge, sips her coffee and opens her dashboard. Within seconds, a set of intelligent agents has already scanned employee engagement signals, flagged a retention risk in the marketing team, and queued up a personalised training recommendation for a new hire—all before […]
The Rise of AI Agents in Healthcare: What It Means for Digital Transformation with RPATech
Imagine a healthcare system where digital agents coordinate patient discharge, resolve insurance claims, and support clinicians—all with minimal human intervention. This is not a distant vision; it is an emerging reality powered by AI agents. In a recent article, McKinsey & Company explores how AI agents are poised to revolutionise healthcare operations. At RPATech, we […]
Agentic AI: What It Is, What It Isn’t
The Coffee Machine That Refused to Brew A European telecom company proudly deployed an “AI assistant” to automate IT ticket routing. It worked—until it didn’t. One morning, the bot stopped assigning tickets. The screen layout had changed slightly, and the bot couldn’t recognize where to click. Everything halted. The system had no idea what went […]
Not Every Tool with an LLM is an Agent: The Curious Case of Agent Washing
Meet Dave, the “Agent” Imagine this. Your boss bursts into the room. “Team,” she says, wide-eyed, “We’ve got an agent joining us today.” You picture a mission-ready James Bond—sleek suit, cool gadgets, maybe a British accent. Instead, in walks… Dave. Dave is a script wrapped around an API. Dave can check your calendar, send a […]