RPA Support and Maintenance Services

RPA Support & Maintenance

Why your business need RPA Support & Maintenance Service?

As businesses embrace the efficiency and productivity gains offered by Robotic Process Automation (RPA), sometimes they face unexpected issues that disrupt their bot operations. From technical glitches and process complexities to stakeholder engagement and scalability issues, these hurdles can be daunting to overcome. RPATech’s RPA Support & Maintenance Services are specifically designed to tackle these challenges head-on, ensuring uninterrupted bot operations and the smooth functioning of your RPA ecosystem. 

Challenges in RPA Solutions After Implementation

After deploying RPA solutions, businesses often encounter unforeseen challenges that were not evident during testing or training. The four main types of challenges they face are: 

Technical Challenge

Technical Challenges

1. Bugs & errors
2. System or application exceptions
3. System Connectivity & integration issues

Process Complexity

Process Changes & Complexity

1. Changes in Process flow
2. Changes in Business Requirement
3. Changes in underlying applications

Stakeholder engagement

Stakeholder Engagement

1. Lack of user adoption
2. Inadequate communication
3. Lack of Technical expertise to handle complex RPA Tasks

Scalability and performance

Scalability and Performance

1. Adapting to increased workload
2. Bot utilization

Benefits of RPATech’s RPA Support & Maintenance Services

Uninterrupted Bot Operation

Uninterrupted Bot Operations

Proactive maintenance

Proactive Maintenance & Updates

Ability to focus

Ability to focus on core business functions while our experts maintain your RPA solutions

New features and functionalities

Addition of New Features and Functionalities

Quick issue resolution

Access to 250+ RPA experts for Quick Issue Resolution Dedicated

Support team for ongoing

Support Team for Ongoing System Monitoring.

Instant Troubleshooting

Instant Assistance with Troubleshooting and Guidance

Incorporating tailored features

Incorporating Tailored Features and Integrations

Minimized Downtime

Minimized Downtime 

RPA Support & Maintenance Services Offered by RPATech

Regular Services

Technical Support & issue resolution

Technical Support & Issue Resolution

Monitoring & Responding

Monitoring & Responding to Incidents

Troubleshooting & Fixes

Simple Code Troubleshooting & Fixes

System maintenance

System Maintenance
& updates

User Provisioning
& Management

License management


Add-On Services 

Performance optimization


Upgrades &
New features

Code modification

Code Modification for
changing or new
business requirements