The Solution
RPATech evaluated the client’s current process to understand and design an end-to-end Claims Processing automation solution. The solution was developed to clear the backlog and reduce the TAT in the future as well.
Considering the client’s requirements and challenges, we used our proprietary D3O framework to identify the scope for RPA implementation, analyze the client’s process and design a roadmap.
Our RPA experts developed the bot on the UiPath platform tailored to the client’s requirements. The RPA bot reads the email received from the listed 25 TPAs, downloads the pdf attachment and extracts the required information. It collates the data uploads on the SQL database. Only the claim details received from other than the defined TPAs and formats are passed on for human intervention.