Invoice Process Automation Helps a Global Consumer Goods Leader Reduce TAT by 82%




Invoice Process Automation

Our Client

Our client is the world’s largest confectionery manufacturer and supplier, having a global presence in 150+ countries. They have 36 operating companies, and 31 manufacturing facilities worldwide. They aim to continuously improve their global leadership in confectionery with innovative and satisfying high-quality products to be savored by all end-users.

The Problem

The primary challenge for the client was the manual processing of thousands of invoices monthly. Our client is engaged with more than 1000 vendors and receives raw materials multiple times daily. Processing this huge volume of invoices was exhausting the financial department and hindered them from working on value-added tasks.

The company realized that the physical processing of the numerous invoices was resulting in errors that were difficult to control.

The Solution

RPATech assessed the client’s existing process of manual operations. The invoices received were true and scanned PDFs. The automation demanded the incorporation of an OCR engine. RPATech suggested ABBYY Flexicapture for data extraction from the invoices.

The ‘Unattended’ solution also included the ‘UiPath Action Center’ and ‘Orchestrator’. The ABBYY templates were custom-built for the top contributors to the invoice volume and the validation station feature was also used to minimize the work at the approver’s end.

RPATech assessed the client’s existing process and created detailed workflow automation. Then, we configured a tailored RPA Bot on the UiPath platform, deploying it into the client’s process.

Business Outcomes

The outcomes of the invoice process automation solution are as follows:

82% Reduction in TAT

80% Reduced Manual Intervention

Increased Customer Satisfaction

Timely Payment Disbursal

Zero Errors

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