Abstract
This case study presents a successful implementation of Robotic Process Automation (RPA) for order management and invoicing, resulting in significant time savings and operational efficiency for a global automotive technology supplier. Our customized RPA solution streamlined the manual and time-consuming order and invoicing processes, reducing the processing time by 97%.
About the Client
Our client is a global supplier of advanced automotive technology with a significant presence in Europe. The company offers innovative solutions for vehicles and is committed to delivering high-quality products and services.
The Problem
Our client faced several challenges due to the manual handling of order management and invoicing processes. Processing approximately 500 orders daily required the effort of five employees. Furthermore, it took around 1700 minutes to complete the order processing and invoicing, as the employees had to manually review them for any errors or duplications.
Therefore, the major business challenges for our clients were:
- Time Consuming
- High volume of daily transaction
- High resource utilization
- Errors and Duplicity
The Solution
As an RPA Consulting company, RPATech proposed an end-to-end Intelligent Automation solution to our client. We designed a customized Intelligent Automation solution aligned with the customer’s existing business environment to automate order management and invoice processing. The solution was integrated with the client’s existing ERP and CRM systems, ensuring seamless data exchange and real-time visibility into the process. Our customized solution was designed to handle the high volume of orders and invoices. The automated order management system ensured timely and accurate order placement and invoice generation, eliminating errors and delays caused by manual entry.